Privacy Policy

Audima Labs Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, store, and share your data when you visit our website or make a purchase.

1. WHO WE ARE

This website is operated by Audima Labs Pty Ltd, and our website address is: https://audima.com.au. By accessing our site or purchasing from us, you agree to the terms of this Privacy Policy.

2. WHAT PERSONAL DATA WE COLLECT

We collect various types of personal information, either directly from you or automatically through your interaction with our site.

a) Information You Provide to Us

  • Purchase Information: Your name, email address, billing/shipping address, phone number, and payment details are collected to process transactions.

  • Comments & Media Uploads: When visitors leave comments or upload content, we collect the information entered in the form, along with your IP address and browser user agent for spam detection. Uploaded media should not include embedded location data (EXIF GPS), as visitors may be able to extract it.

b) Information We Automatically Collect

  • IP address

  • Device type and operating system

  • Browser type and version

  • Referring website

  • Pages visited and time spent on our site

 

3. COOKIES

We use cookies and similar tracking technologies to:

  • Store login sessions and cart contents

  • Remember display and accessibility preferences

  • Analyze site usage for performance improvements

You can modify your cookie preferences through your browser settings. Disabling cookies may affect site functionality.

4. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

  • To Fulfill Orders: Processing purchases, shipping products, and providing order confirmations.

  • Customer Service: Responding to inquiries and offering post-sale support.

  • Marketing (With Consent): Sending emails or SMS with promotional offers or product updates. You can unsubscribe at any time.

  • Analytics & Improvements: Using aggregated, anonymized data to analyze site performance and optimize user experience.

     

5. SMS MARKETING

By opting in through our consent form and providing your phone number, you agree to receive recurring marketing text messages about our products and services. These may be sent via an automatic telephone dialing system.

  • Message frequency varies.

  • Message and data rates may apply.

  • Reply “STOP” to unsubscribe or “HELP” for assistance.

Consent is not a condition of purchase. Your number will not be shared with third parties for their marketing purposes without your explicit consent.

Our practices comply with the Telephone Consumer Protection Act (TCPA) and applicable international regulations.

6. SHARING OF PERSONAL INFORMATION

We only share your personal information in the following circumstances:

  • Payment Gateways: Your data may be shared with secure, PCI-compliant payment processors for order completion.

  • Third-Party Service Providers: Analytics tools, email marketing platforms, or shipping providers, all of which are bound by their own privacy policies.

  • Legal Requirements: When required by law or in response to valid legal processes.

We are not responsible for the privacy practices of third-party websites linked from our site. Please review their policies separately.

7. DATA SECURITY

We take reasonable precautions to protect your personal data:

  • Secure Sockets Layer (SSL) encryption during data transmission

  • PCI-DSS compliant payment processing

  • Restricted internal access to sensitive data

However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge this risk.

8. YOUR RIGHTS

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent for marketing communications

Requests can be made by contacting: [email protected]

Note: We may retain certain data as required by law or for legitimate business purposes.

 

9. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Any changes will be posted on this page with the revised date. If we make significant changes, we will notify you via email or through prominent notice on our website.

 

10. CONTACT INFORMATION

For questions or concerns about this policy or your personal data, contact us at [email protected]

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