Shipping Policy

At Audima Labs Pty Ltd., we offer both in-stock and pre-order products. All items available for pre-order are clearly marked as such, with estimated shipping timeframes provided at the time of purchase.

• Clearly Marked as Pre-Order: Any item sold as a pre-order will be explicitly labeled as a pre-sale item both on the product page and at checkout.
• Estimated Shipping Timeline: Pre-order items are typically shipped within 4-6 months from the purchase date. The estimated delivery window will be clearly communicated before purchase.
• Proof of Delivery: All orders will include tracking information once dispatched to verify shipment and delivery.
• Customer Communication: We’ll provide regular updates and notify you of any significant changes or delays to your order. Our team is available to assist with any questions during the wait.
• Acknowledgement of Pre-Order Terms: By purchasing a pre-order item, you acknowledge the stated delivery timeframe and agree to full payment upfront to reserve your unit in the production queue.

International Shipping & Customs

If you are ordering from outside Australia, your order may be subject to import duties, taxes, or customs fees, which are not included in the purchase price.

• Audima Labs Pty Ltd. is not responsible for any customs-related charges.
• Any customs duties or import taxes are the sole responsibility of the recipient.
• For guidance on possible charges, please contact your local customs office.